🔒 Privacy Protection

tk99 Privacy Policy

The tk99 platform protects your personal data with SSL encryption and handles it only in accordance with our defined policies.

Last updated: 30 October 2026

This Privacy Policy ("Policy") explains how tk99 ("we") collects, stores, uses, and protects the personal data of users ("you" or "user") who use the tk99 platform and its services. By continuing to use the tk99 platform, you are considered to have agreed to the terms described in this Policy.

Note: Please read this Policy carefully before proceeding. If you do not agree with this Policy, we ask that you do not use our platform.

1. Types of data we collect

When you open an account and use services on tk99, we store the following types of data from you.

1.1 Data you provide

  • Full name, date of birth, and age verification
  • Contact details (email address)
  • Account username and security credentials
  • KYC (Know Your Customer) data related to financial decisions
  • Deposit / withdrawal records and payment method details

1.2 Data collected automatically

  • IP address, browser type and version
  • Device type, operating system, and language settings
  • Platform login times, game history, and browsing history
  • Cookie and similar tracking technology records
  • Server logs and service-related diagnostic records

2. Purposes for collecting data

We use the personal data we collect only for the following purposes.

  • Account operations: Opening accounts, authentication, and delivering personalised services
  • Payment processing: Managing deposits and withdrawals via KBZPay, Wave Money, AYA Pay, and CB Pay
  • Security: Preventing unauthorised access, fraud, and financial crimes
  • Fair Play: Verifying compliance with game rules and standards
  • Customer Support: Providing assistance via 24/7 Live Chat and email
  • Platform Improvement: Working to enhance the user experience
  • Responsible Gaming: Providing tools to support informed gaming decisions

3. Cookies and Tracking Technologies

Our platform uses cookies, web beacons, and similar technologies. These are essential for the platform to function, so blocking them may affect your access to our services.

Cookie Types

  • Essential Cookies: Store your login session details
  • Functional Cookies: Remember your language preferences and settings
  • Analytics Cookies: Used to understand how the site is used and to improve our services

You can manage and clear cookies through your browser settings. Please note that blocking essential cookies may affect your ability to use the platform.

4. Third Parties and Data Sharing

tk99 does not sell, rent, or trade your personal information to third parties. However, limited data sharing may occur in the following cases.

  • Payment Services: KBZPay, Wave Money, AYA Pay, and CB Pay only receive the data needed to process your payment
  • Technology Partners: Contracted partners who handle platform operations, data storage, and security tools
  • Legal Requirements: Responding to requests from legal authorities as required by law
  • Fraud Prevention: Cooperation to prevent financial crimes

These third-party services operate under data protection agreements with us and are not permitted to use the data provided to them for any other purpose.

5. Data Security Measures

The tk99 platform has put in place comprehensive technical and administrative measures to protect your information.

  • SSL/TLS Encryption: All data transfers between you and our servers are encrypted
  • Access Controls: Only authorised personnel can access your data
  • Data Separation: Personal information is stored separately from gaming history
  • Regular Audits: Security checks are carried out on a regular basis
  • Staff Training: Staff receive training on handling personal information

While we work hard to protect your data, no method of transmission over the internet can be guaranteed 100% secure. If you notice any suspicious activity, please contact us immediately at [email protected].

6. Data Retention Period

We set our data retention policy based on the purpose of collection and applicable legal requirements.

  • Account Data: Retained for a set period after your account is closed
  • Payment Records: Retained for the period required under financial regulations
  • Gaming History: Retained for the period needed to support fair play checks and resolve disputes
  • Cookie Data: Lasts from a single session up to a few weeks, depending on the cookie type

7. Your Rights

Under tk99's data policy, you have the following rights.

  • Right of Access: You can request to view the personal information we hold about you
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your data where no legal requirement prevents it
  • Right to Restriction: You can request that we limit how we handle your data
  • Right to Object: You can object to data processing that is not strictly necessary

To exercise these rights, please email us at [email protected]. We will review your request, verify the data, and process it as quickly as possible.

8. Protection of Minors

tk99 services are intended for users aged 21 and above. We do not knowingly collect personal information from anyone under 21. If we discover that an account has been opened by someone under 21, that account will be closed immediately and all related records will be retained in accordance with applicable law.

9. Data Breach Notification

If a breach of our data security occurs that could seriously affect users' rights and freedoms, we will notify you as quickly as possible. The notification will describe the nature of the incident, the types of data that may be affected, and the steps we have taken in response.

10. Policy Changes

tk99 reserves the right to update this Privacy Policy from time to time. If significant changes are made, we will notify you with a clear notice on the platform. Continued use of our services after any changes have been made will be taken as your acceptance of the updated policy. The last revision date of this policy is — Last updated: 30 October 2026.

11. Contact Us

If you have any questions, requests, or notices regarding this Privacy Policy, you can reach us through the following channels.

The tk99 platform is committed to handling your personal information with respect, and reaffirms that protecting you is our top priority.

What you should know about personal data protection

tk99 protects your data using SSL/TLS encryption, access control systems, and regular audits. Staff are trained on data handling procedures, and only verified personnel can access your data.

tk99 does not sell or rent your data. Limited data sharing only takes place when needed to process payments (KBZPay, Wave Money, AYA Pay, CB Pay) or when required by law. These partners are bound by data protection agreements.

Yes. Where there are no legal restrictions, you can request deletion of your data. Contact [email protected] and fill in the request form. Financial data such as payment records must be retained for the period required by law and cannot be deleted.

You can block non-essential cookies through your browser settings. However, blocking cookies that are essential for the platform to function may cause login issues, settings not being saved, and limited access to some services.

If a data breach occurs that could seriously affect your rights and freedoms, we will send you a notification as quickly as possible. The notice will describe what happened, the types of data potentially affected, and the protective measures being taken.

tk99 services are intended for users aged 21 and above only. If we find that an account has been opened by someone under 21, that account will be immediately closed and the data handled in accordance with legal requirements. We do not knowingly collect data from users under 21.